About the role

At Wetherspoon, we call our staff ‘associates’. Our associates progress through our award-winning training programme; whether you want to work in the kitchen, as a cleaner, behind the bar, front of house on the floor or in one of our hotels, you can expect the same great development opportunities to help you to succeed.

You don’t need to have any previous experience, as you’ll be trained on every part of the role. You just need to be friendly, sociable and have a positive attitude to succeed. Regardless of whether you want to work full time or part time, you will receive the same outstanding training through on-the-job and online training.

Your training and development…

On day one, you’ll attend an induction which welcomes you to Wetherspoon and gives you the information which you will need to start working with us. Your training commences the moment you start, with a tour and pub-specific training – you’ll also get to meet other team members. This will be followed by online learning to build your knowledge further.

The next step is on-the-job training relevant to the area in which you will work, and someone will be on hand to work alongside you, showing you all you need to know.

Once you have mastered the basics and become a fully fledged associate, you will have the opportunity to become an expert in a focus area, such as coffee, ale, energy or cellar. You will also receive regular reviews and updates on your progress and this will form part of your training sign-off as an associate.

About the role

As a shift leader, you’ll have lots of important responsibilities. You will (on occasion) be running the shift. You’ll need the skills to be able to keep an eye on everything going on – you’ll be managing the team on duty, making sure that we are delivering exceptional customer service and managing feedback.

You’ll also be leading the team to meet sales, profit and compliance targets on a day-to-day basis.

Your training and development…

To step up to this role, you’ll need to have previously completed your associate and team leader training.

You’ll work through your shift leader academy, covering areas such as running a shift, managing employees and customers, ensuring due diligence and following company policies and procedures.

As part of this, you’ll attend some classroom-based and live online training to enable you to run successful shifts unsupervised.

About the role

To step up to this role, you’ll have previously been a shift, kitchen or hotel manager with us. We don’t recruit externally for this position; with such an important role, we are committed to progressing employees internally.

As a pub manager, you will have overall responsibility for the pub’s success. You will need the skills to be able to drive and motivate your team, so that not only can the pub be the best that it can, but also all individuals can reach their potential too.

You will build strong relationships with the community and will also have a good understanding of the marketplace. You will work with your area manager to ensure that your pub is always one step ahead of the competition!

Your training and development…

Once you become a pub manager, your training will continue. In this ever-changing business, you will complete refresher training to meet changing business needs. You’ll also have the opportunity to complete professional qualifications and support development in your wider area.

These programmes are about transforming the way in which our pub managers think about their pub and encouraging managers to strive to move forwards by identifying new opportunities.